Oldham and Tameside Transforming Advice Services (OTTAS)
Oldham and Tameside Transforming Advice Services (OTTAS) - Project
Project overview
The aim of this new project will see Oldham Metropolitan Citizens Advice Bureau (OMCAB) lead of a partnership of five organisations to develop a 'no wrong door' approach to advice, increasing methods of delivery reaching more people, improving quality of advice and developing tools to empower more people to manage their own lives. The project aims to produce a more accessible service by providing wider access, developing an online presence enabling access by computer, mobile devices, email and telephone.